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Services

AI agent and automation services

Every engagement starts from your process, not from a template. These are the building blocks we most often assemble — usually two or three of them working together rather than one in isolation.

Core agent services

Each of these has a dedicated page covering how it works, what it needs from your stack and the questions worth asking before you commit.

AI Voice Agents

Answer inbound calls, capture intent and route the calls that need a person.

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Custom AI Agents

Purpose-built agents for processes that do not fit a template.

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Also available

Supporting services

These are usually built as part of a wider agent system rather than on their own, so they do not have separate pages. Ask about any of them on a consultation call.

Customer Support Agents

Agents that answer repetitive customer questions from your approved knowledge base and escalate anything they should not answer.

Website AI Agents

An assistant embedded in your website that answers visitor questions and moves genuine enquiries toward a booking or a conversation.

AI Follow-Up Systems

Multi-step automated follow-up for new leads, missed calls, sent quotations, upcoming appointments and dormant opportunities.

CRM & Workflow Automation

Connect agents to the CRMs, calendars, forms, databases and messaging tools your business already runs on.

Process

How a build runs

The same four stages apply whether we are building one agent on one channel or a multi-agent system across several.

01

Discovery

We map how enquiries reach you today, what your team does with them, and where the repetitive work actually sits.

02

Agent Design

We define the agent’s goal, conversation logic, knowledge sources, escalation rules and the integrations it needs.

03

Build & Test

We build the agent, connect it to your systems and test it against real scenarios, including the awkward ones.

04

Launch & Optimise

We deploy, monitor real conversations, and refine prompts, knowledge and workflows based on what actually happens.

See the full process

Integrations

What agents can connect to

Availability depends on your existing stack and licensing. We verify each integration during discovery rather than promising it on a website.

CRM

Write qualified leads, contact records and conversation summaries into your sales system.

Calendar

Check availability and create appointments where your calendar exposes an integration.

WhatsApp

Send and receive messages through an approved WhatsApp Business account.

Phone

Answer and place calls through a programmable telephony provider.

Email

Capture enquiries from a shared inbox and send confirmations and follow-ups.

Website

Embed an assistant on your site and capture submissions from your existing forms.

Automation

Connect to the workflow tools that already move data between your systems.

Databases

Read approved reference data and write structured records where an interface exists.

By industry

Looking for something specific to your sector?

These pages cover the workflows, escalation rules and questions that are particular to each industry.

Not sure which of these you need?

Describe where conversations or repetitive work are slowing your team down and we will tell you which agent — if any — actually fits.