Service
AI Lead Qualification Agents
Structured qualification on every inbound enquiry, so your sales team spends its time on the opportunities worth a call.
Channels
- Web forms
- Website chat
- Phone
What it does
What a lead qualification agent handles
Ask the same questions every time
Budget range, timeline, location, service needed, decision-maker — whatever your criteria are, asked consistently on every enquiry.
Score against your rules
Leads are graded using criteria you define, so you can always see why a lead was scored the way it was.
Route to the right person
By territory, service line, value band or availability — the qualified lead lands with the person who should work it.
Filter out the noise
Recruiters, suppliers, out-of-area enquiries and obvious spam are separated from real opportunities before anyone reads them.
Workflow
How a conversation moves through the agent
An example flow. The exact steps, questions and escalation points are set during discovery and are yours to change.
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Enquiry captured
A lead arrives from any connected channel.
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Structured questions
The agent works through your qualification criteria conversationally.
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Score and segment
The lead is graded and tagged against your rules.
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Route
Qualified leads are assigned; unqualified enquiries get an appropriate response.
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Hand off
Your salesperson receives the full context, not just a name and a number.
In your industry
Where lead qualification agents are used most
These pages go into the workflows and escalation rules specific to each sector.
Questions
Lead Qualification Agents: what people ask
More general questions are answered on the FAQ page.
Will qualification put customers off?
That depends on how many questions you ask and how they are framed. We design for the smallest set that genuinely changes what happens next, asked conversationally rather than as an interrogation.
Can we change the criteria later?
Yes. Qualification criteria are configuration rather than hard-coded logic, and they are expected to change as you learn which leads actually close.
Other services
Often built alongside this
Tell us what you want to automate. We’ll map the agent workflow.
A short conversation is usually enough to tell whether an agent fits your process — and where it would not.