Service
WhatsApp AI Agents
Automated response, qualification, booking and follow-up on the messaging channel many of your customers already prefer.
Channels
- WhatsApp Business
- Click-to-WhatsApp ads
- Website WhatsApp button
What it does
What a whatsapp ai agent handles
Reply immediately
A message that arrives at 11pm gets a real answer at 11pm, not a queue position the following morning.
Qualify in the thread
The agent asks your qualifying questions conversationally instead of sending a form link most people will not open.
Handle media
Customers send photos of the broken unit, the property, the damaged tooth. The agent can accept these and attach them to the enquiry record.
Follow up on a schedule
Unanswered threads get a follow-up sequence you define, and it stops the moment the customer replies.
Workflow
How a conversation moves through the agent
An example flow. The exact steps, questions and escalation points are set during discovery and are yours to change.
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Message in
A customer messages your WhatsApp Business number from an ad, your site or a saved contact.
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Respond and qualify
The agent replies in seconds and works through your qualifying questions.
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Act
Book an appointment, send approved information, or hand the thread to a team member.
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Follow up
Threads that go quiet receive scheduled follow-ups until they convert or opt out.
In your industry
Where whatsapp ai agents are used most
These pages go into the workflows and escalation rules specific to each sector.
Questions
WhatsApp AI Agents: what people ask
More general questions are answered on the FAQ page.
Do we need a WhatsApp Business API account?
Automated messaging at business scale runs on the WhatsApp Business Platform, which requires an approved business account and a registered number. We walk you through what Meta requires; the account is registered in your business name, not ours.
Can a person take over a conversation?
Yes. Handover to a human is a first-class part of the design, and the agent stops messaging on that thread once a person is in it.
Will this get our number blocked?
Not if the agent operates inside WhatsApp policy: responding to inbound conversations, respecting messaging windows and template rules, and honouring opt-outs. We build to those rules rather than around them.
Other services
Often built alongside this
Tell us what you want to automate. We’ll map the agent workflow.
A short conversation is usually enough to tell whether an agent fits your process — and where it would not.